{"id":3831,"date":"2025-09-20T19:55:30","date_gmt":"2025-09-20T16:55:30","guid":{"rendered":"https:\/\/www.octantastudio.com\/?page_id=3831"},"modified":"2025-09-25T21:44:47","modified_gmt":"2025-09-25T18:44:47","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.octantastudio.com\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p><strong>Last updated: 20.09.2025<\/strong><\/p>\n\n\n\n<p>1. General Policy<\/p>\n\n\n\n<p>Octanta Studio offers refunds under the conditions outlined below.<\/p>\n\n\n\n<p>2. Refund Eligibility<\/p>\n\n\n\n<p>You may request a refund if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service was not delivered as promised<\/li>\n\n\n\n<li>Technical issues prevent service delivery<\/li>\n<\/ul>\n\n\n\n<p>3. Non-Refundable Services<\/p>\n\n\n\n<p>No refunds for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Completed custom work<\/li>\n\n\n\n<li>Digital products already delivered<\/li>\n<\/ul>\n\n\n\n<p>4. Refund Process<\/p>\n\n\n\n<p>To request a refund:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Email us at octantastudio@gmail.com<\/li>\n\n\n\n<li>Include your order number<\/li>\n\n\n\n<li>Explain the reason for refund<\/li>\n\n\n\n<li>We&#8217;ll respond within 48 hours<\/li>\n<\/ol>\n\n\n\n<p>5. Processing Time<\/p>\n\n\n\n<p>Approved refunds are processed within 5-10 business days to your original payment method.<\/p>\n\n\n\n<p>6. Partial Refunds<\/p>\n\n\n\n<p>For partially completed work, we may offer partial refunds based on work completed.<\/p>\n\n\n\n<p>7. Contact<\/p>\n\n\n\n<p>Refund questions? Email us at octantastudio@gmail.com.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u00a9 Octanta Studio<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: 20.09.2025 1. General Policy Octanta Studio offers refunds under the conditions outlined below. 2. Refund Eligibility You may request a refund if: 3. Non-Refundable Services No refunds for: 4. Refund Process To request a refund: 5. Processing Time Approved refunds are processed within 5-10 business days to your original payment method. 6. 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