Last updated: 20.09.2025
1. General Policy
Octanta Studio offers refunds under the conditions outlined below.
2. Refund Eligibility
You may request a refund if:
- Service was not delivered as promised
- Technical issues prevent service delivery
3. Non-Refundable Services
No refunds for:
- Completed custom work
- Digital products already delivered
4. Refund Process
To request a refund:
- Email us at octantastudio@gmail.com
- Include your order number
- Explain the reason for refund
- We’ll respond within 48 hours
5. Processing Time
Approved refunds are processed within 5-10 business days to your original payment method.
6. Partial Refunds
For partially completed work, we may offer partial refunds based on work completed.
7. Contact
Refund questions? Email us at octantastudio@gmail.com.
© Octanta Studio
